Tech Ops

A&P Means Opportunity, Part 1: Maintenance Controllers

You might be surprised to learn having an A&P certificate opens more doors than you think. Everyone pictures the mechanic working on the GE engine—which is an excellent and rewarding career path—but, did you know 30% of our Tech Ops team is made up of support roles? Many jobs are available beyond working on the aircraft.

Maintenance Controllers are the primary point of contact for all maintenance issues on our fleet. They work in the brain of our operation, the Systems Operation Center. If you’ve ever been on a flight waiting to takeoff when suddenly there is a maintenance issue, a Maintenance Controller is the one who determines the airworthiness of the maintenance issue, and if needed, sends a mechanic to fix the problem. They ensure airworthy aircraft are available for every flight and direct contingency maintenance during operations as needed.

While these detail oriented individuals never touch the aircraft, they are very familiar with how to fix aircraft, and most of them have past experience doing so. Our typical Maintenance Controller is a former A&P or Avionics Technician who was drawn to the position for the schedule (four days on, four days off with 11 hours shifts), interested in a “desk job,” and ready to do something a little different with their knowledge and skill set.

All of our Maintenance Controllers are based at our headquarters in Appleton, WI. Learn more HERE. Explore all of the openings on our Tech Ops team HERE.

Next, let’s explore what it means to be a Maintenance Planning Coordinator HERE.

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